Privacy Policy

1. Who We Are

AutoCango is a trading name of CAR AND VAN SUPPLIES LTD, a company registered in England and Wales (Company No. 14618197). We are the data controller for personal information collected through this website.

If you have any questions about how we handle your data, contact us at info@autocango.com.

2. What Data We Collect

• ✓Name and contact details (email, phone) when you enquire about a vehicle
• ✓Vehicle preferences and budget information you share with us
• ✓IP address and browser information collected automatically via cookies
• ✓Communication records when you contact us by email or Telegram

3. Why We Collect It

• ✓To respond to your enquiries and process your vehicle orders
• ✓To send you updates about vehicles you have expressed interest in
• ✓To comply with legal obligations (anti-money laundering, HMRC, etc.)
• ✓To improve our website and services using anonymised analytics

4. Legal Basis for Processing

We process your personal data on the following legal grounds under UK GDPR:

• ✓Contractual necessity — when processing is needed to fulfil your order
• ✓Legitimate interests — for fraud prevention and business operations
• ✓Legal obligation — where UK law requires us to retain certain records
• ✓Consent — for marketing communications (you can withdraw at any time)

5. How We Share Your Data

We do not sell your personal data. We may share it with:

• ✓Vehicle manufacturers and logistics partners to process your order
• ✓Finance providers if you apply for vehicle financing
• ✓Legal and regulatory authorities where required by law
• ✓Professional advisers (legal, accounting) under confidentiality obligations

6. How Long We Keep It

• ✓Order and contract records — 7 years (UK tax law requirement)
• ✓Enquiry records — 2 years from last contact
• ✓Marketing preferences — until you withdraw consent
• ✓Website analytics data — 26 months (anonymised)

7. Your Rights

Under UK GDPR you have the right to:

• ✓Access the personal data we hold about you
• ✓Correct inaccurate or incomplete data
• ✓Request deletion of your data (where legally permitted)
• ✓Object to or restrict certain types of processing
• ✓Withdraw consent for marketing at any time
• ✓Lodge a complaint with the ICO (ico.org.uk)

To exercise any of these rights, email us at info@autocango.com with the subject line 'Data Rights Request'.

8. Cookies

We use essential cookies to operate the website and optional analytics cookies (Google Analytics) to understand how visitors use our site. You can control cookie preferences in your browser settings.

9. Security

We use industry-standard security measures to protect your personal data, including encrypted connections (HTTPS) and restricted internal access. No data transmission over the internet is 100% secure — if you have concerns, contact us directly.

10. Changes to This Policy

We may update this policy from time to time. The current version is always available on this page. For significant changes we will notify registered customers by email.